INFORMATIONS

- Payment options

We can only accept PayPal at this time. PayPal is a service that securely processes online payments. Buyers can use a credit card or PayPal account to submit payment for purchases without sharing financial information with the seller.

- Privacy

When you place an order with us, you will be asked for your personal informations which we need to fulfil your order. We will use this information responsibly and guarantee that your information will not be shared with any outside organization or third party.

- Extra Information_(Ceramic Works)

Please note that each piece is handmade and created in small batches. our prices are an honest reflection of the time and materials that have gone into making each individual piece. Thank you!

Please note that this ceramic work can have some form of imperfection and inconsistency in terms of shape, size and colour. This is the nature of handmade items and this makes it one of a kind item for you.

All our ceramic items are intended for adult collectors. (Not safe for baby or children)

- Customs and Import taxes

Buyers are responsible for any customs and import taxes that may apply. By making an order, the buyer acknowledge the possibility of additional fees upon import and agrees that those fees will be the responsibility of the buyer.

- Shipping costs

The shipping cost is simply to cover S.KOR Post charges. We will refund any extra costs of shipping when you have more than one item.

- Refund Policy

We do our best to ensure that all our products leave HESUKIANE STUDIO in perfect condition. In the unlikely event you are unhappy with the product or service received, please contact us via email within 14days of receiving the items.

We may ask you to return them to us in their original packaging so we can investigate the problem and rectify it or if appropriate, provide a refund.

- Customs Orders

Sorry, we don't take any custom orders.

- Wholesale Availability

Sorry, we don't take any wholesale orders.

- Need to ask something else?

Please feel free to contact us if you have any questions. Thank you!

- Last updated on MARCH, 2024